About Us
The MARQ Group, under the leadership of Gudrun Gilles, brings together four decades worth of experience in creating better service models for both commercial and not-for-profit organisations.
Our unique approach to human services ensures that organisations and senior managers can create impactful change by aligning their strategies with clients’ specific needs and fostering genuine engagement.
We believe delivering transformative services isn’t just about today; it’s about shaping a brighter future for all.
Collaboration is Key
Collaboration isn’t just a choice; it’s our compass toward survival and success. Recognising merit and sharing knowledge — these are the cornerstones of impactful community services.
Ethical Foundation
We’re not content with surface-level fixes. Our work bridges values with smart business intelligence, embedding transformative practices that foster resilience, efficiency and a culture of continuous improvement.
Focused Innovation
User tailored innovation involves genuine engagement with clients, incorporating their feedback and aligning our approach to their unique cultures and operational strengths, ensuring truly client-centred services.
Our Experience
In 2023, with decades of experience in the commercial and not-for-profit sector, Gudrun Gilles launched The MARQ Group to offer service design and strategic management to the human and community services sector.
Gudrun’s comprehensive reviews of quality and delivery across 200 disability and psychosocial services revealed common gaps and opportunities. Observing the same pattern across 30 out-of-home care facilities, she recognised the need for evidence-based foundations, supportive cultures and well-researched practice frameworks to equip providers with the tools to amplify their impact.
In addition to service delivery management, The MARQ Group offer business mentoring and workshop facilitation following requests from senior executives and small business owners for focused strategy sessions and tailored collaborative learning groups.