The Journal

We specialise in helping human and community service organisations create tailored solutions that empower their leaders, enhance their service delivery and achieve their goals of improving the lives of vulnerable people.

Gudrun Gilles Gudrun Gilles

Does Your Model of Service Delivery Drive Strategic Success?

Research shows that small businesses and not-for-profits that actively integrate business models into their strategic processes have a 30% higher chance of meeting their long-term objectives than those that focus solely on business or strategic planning.

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Gudrun Gilles Gudrun Gilles

A New Era: Improving the NDIS Provider Registration

Together with Inclusion Australia, we have leveraged our extensive experience within the disability sector to propose a NDIS provider registration model that we believe will set a new standard of service delivery and care.

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