Independent reviews that build confidence.

Making accountability real through reviews that embed quality in practice and drive lasting organisational capability.

Why Choose Our Review Services?

  • Independence with integrity - as external reviewers, we bring objectivity and fresh insight.

  • Actionable, not just descriptive - our reports go beyond findings to practical improvement steps.

  • Tailored to your context - we adjust scope, depth, and methods to suit your sector, size, and needs.

  • Embedded capability transfer: we can mentor your team during or after the review to help them absorb lessons and build sustained capacity.

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What we do:

Program & Service Evaluations

Measure how well your initiatives are working: effectiveness, efficiency, outcomes.

What you get:

Evidence-based evaluation report with insights and recommendations.

Regulatory Assessments & Audit Preparation

Help you prepare for external regulators, accreditations, or audits.

What you get:

Gap analysis, compliance roadmap, audit confident team.

Quality & Compliance Reviews

Assess alignment with legislation, contractual requirements, or standards.

What you get:

Clear findings, risk ratings, improvement recommendations.

Performance & Reporting Analysis

Review internal performance metrics, dashboards, reporting systems

What you get:

Analysis of data integrity, reporting gaps, alignment with strategy.

Our Process

  • We co-design the review scope, timeline, stakeholders, and evaluation criteria with you.

  • Using document review, interviews, surveys, and observations, we gather both quantitative and qualitative evidence.

  • We synthesise insights into transparent, prioritised findings. We then work with you to develop recommendations that are realistic, sequenced, and contextually relevant.

  • Findings are validated through stakeholder consultation to ensure accuracy, fairness, and buy-in.

  • We deliver a formal review report and workshop with your leadership or teams to translate recommendations into a practical action plan.

What others are saying about us…

  • Gudrun’s evidence gathering through the review was thorough and took into all areas and aspects of the project. I feel the most impactful/ and positive approach was the stakeholder interviews with stakeholders providing an external view of the service and supports, being provided through the project. 

    J.H. - Regional Service Manager

  • “Your evaluation work, experience and knowledge, continues to be well regarded."

    A.R. - Quality and Evaluation Manager, State Government Department

  • “We truly value the feedback and see this as an opportunity to reflect, grow, and continue strengthening the quality of care we provide to our children and young people.”

    N.G. - Operational Manager

Our Expertise

Informed by experience and driven by improvement, our reviews transform compliance exercises into opportunities for learning, growth, and measurable impact.

Gudrun’s comprehensive reviews of quality and delivery across more than 200 disability and psychosocial services revealed common gaps and opportunities. Observing similar patterns across 30 out-of-home care facilities, she recognised the importance of evidence-based foundations, supportive cultures, and well-researched practice frameworks.

These insights now underpin The MARQ Group’s review methodology - combining analytical rigour with practical guidance to help organisations embed quality in everyday practice.

Whether you require an independent assessment or support to evaluate your service performance, we are here to help..

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